Terms of use

Updated 26 October 2026

Operator and contact

Plazigo is operated and sold by Tecnotrade S.r.l. Address: Via Samoggia Vecchia, 2 — 40017 San Giovanni in Persiceto (BO), Italia. Italian VAT number: 02089481200. General contact: info@plazigo.app. Assistance, complaints and data requests: support@plazigo.app.

What Plazigo does

Plazigo helps you save places, consult opening hours and organize visits with categories, notes, Lists and Map. It does not book visits, guarantee admission or calculate travel itineraries. Hours from Google or entered manually can be incomplete or outdated. Check the source and retrieval date and contact the place before an important visit. Unknown opening hours do not mean closed.

Your account

Use accurate account details and protect your credentials. You are responsible for content you enter and for having the right to use it. Do not misuse the service, access another person’s data, automate abusive requests or bypass service limits. You can use email or the social providers actually enabled in the app.

Free and Premium

Free includes five Google searches and five Google place acquisitions in total for the account, not per month, plus unlimited manual places. Several places may be added from one search, within the remaining acquisition allowance. Each executed Free search counts, even if cached, empty or not followed by an addition. Removing a place, signing out or reinstalling does not restore these allowances. Google opening hours remain an initial saved copy, without subsequent hours updates. Lists and Sections require Premium; Free provides a demo at https://plazigo.app/lists. Premium has three separate source-request allowances. Monthly: 25 Google searches, 10 initial data retrievals and 5 updates per paid month. Annual: 300 Google searches, 150 initial data retrievals and 70 updates for the entire paid subscription year, usable throughout the year without an additional monthly cap. Both include Lists and Sections and unlimited manual entries and saved places. An initial retrieval is a request for a place not yet retrieved from the source into the shared archive; a later request for an already retrieved place uses the update allowance, including category/address requests, even if that place is new to your own account. Adding a place from already available cached data uses no source-request allowance. Every request actually sent to Google counts separately, including failed attempts. Reading cached or saved data does not consume any of these three Premium allowances. Monthly and annual counters renew only for a new paid period verified by the store, not on the first day of a calendar month or on 1 January. Unused allowances expire without carryover; signing out, reinstalling or restoring the same purchase does not refill them.

Google allowances and availability

The app shows the offer before purchase and the remaining allowances in your account. When an allowance is exhausted, new source requests are deferred until renewal; saved data, manual entry and available Premium organization tools remain usable. Source availability, the shared service protection limit and the service budget can defer requests; these safeguards do not turn the offer into unlimited Google access. Hours may therefore be outdated. Material reductions to a purchased offer must respect applicable notice, conformity, cancellation and refund rights. After expiry, personal content is retained subject to Free access limits; Lists become unavailable without being automatically deleted.

Subscriptions and payment

Monthly and annual subscriptions, when available, are purchased through Apple or Google. The store displays the price, currency, taxes, duration and applicable renewal conditions before confirmation. Payment and automatic renewal are handled by that store. Manage cancellation and restoration through the store and the app’s subscription tools. Cancelling renewal normally preserves access until the paid period ends; expiry returns the account to the Free plan without automatically deleting its excess saved places.

Account deletion and renewal

You can delete your account from Info → Your account → Delete your account, or follow the account-deletion page. Deletion removes the account and personal content and signs out devices. It does not itself cancel a store subscription or issue a refund. A subscription can be managed before deletion, but prior cancellation is not a condition for deleting the account.

Offline use and third-party services

Saved copies can be consulted offline after access and synchronization while the session permits it. Editing, searches, updates and map tiles require a connection. Location is optional and can be revoked. Apple, Google and other service providers have their own conditions for their services.

Consumer rights and support

Statutory rights concerning conformity, withdrawal and remedies remain unaffected. For a purchase problem use the store’s procedures and contact support@plazigo.app. A purchase, app download or account deletion is not treated here as an automatic waiver of withdrawal rights. Refunds depend on applicable law and store procedures; cancelling renewal does not automatically create a refund.

Availability, changes and responsibility

We maintain and may update the service for functionality, security and compatibility. Availability and the accuracy of third-party hours cannot be guaranteed at all times. This does not exclude liability or remedies that cannot lawfully be excluded. Changes that materially affect a paid service must respect applicable notice requirements and consumer rights.

Law and language

Italian law applies without depriving consumers of mandatory protections in their country of residence or their competent consumer forum. The documents are available in English, Italian, French, Spanish and German. Contact us if a translation is unclear. Personal data is processed as described in the Privacy policy.